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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna

Donna

May 12, 2023

5  out of  5
rating by Donna
"Amazing rates. So happily surprised. Was with USAA for 30 years and they quietly kept raising the rates. My auto & home insurance rates are half the price with State Farm. So glad we switched today ❤️"
We responded:
"Donna, we are so glad we could become your insurance of choice! Sadie is remarkable and constantly elicits such wonderful responses. We hope to be able to be there for your next 30 years of insurance needs."
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Kaysey Merchant

March 6, 2023

5  out of  5
rating by Kaysey Merchant
"Very kind people, always willing to help me with whatever is needed at that time."
We responded:
"Kaysey, Thank you for your review! It is always great to speak with you, and to learn how well things are working out for you in your new home. "
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Dawn Cormier

February 6, 2023

5  out of  5
rating by Dawn Cormier
"Jim has always been very helpful and pleasant. Always makes sure we have the best deals and most bang for our buck."
We responded:
"Dawn, we always appreciate being able to provide whatever assistance we can. It was greatly appreciated that you took the time to write this Review. "
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Clifford Griffin

January 26, 2023

1  out of  5
rating by Clifford Griffin
"Had a bad experience in 2016 when I used them as my first car insurance provider, they put my dads accident on my account along with my accident, and they put my accident on my dads account along with his. It took years of telling them they had the info wrong to get fixed. Finally I give them another chance in 2023 and they tell me it’ll be $370 a month for full coverage. And that I’ll save $30 a month if I get their tracking device for “drive safe and save”. So I signed up, never got the device in the mail, tried having another sent and still never got it despite making sure they had my address right; because I didn’t activate the tracker (I never got) they raised my rate from $370 to $570. Then they told me if I pay the $570 the extra $200 would go towards my next bill, and it never did. They charged me $501 the next month. I will never return to this company and don’t recommend anyone else to do business with them."
We responded:
"I am very sorry for your experience with us and I deeply apologize for the errors. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience. I would appreciate the opportunity to discuss this in greater detail if you would like. Thank you again for sharing."
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C Roush

March 27, 2022

5  out of  5
rating by C Roush
"Best State Farm agent around! Love the customer service and how they make you feel like family."
We responded:
"Chris, Thank you for taking a moment to share your thoughts! It is easy to say, but can be hard to actually do - but giving you and all policyholders that experience is our goal."
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MaineMan086

April 18, 2021

5  out of  5
rating by MaineMan086
"Top-notch service and professionally-delivered advice. Most strongly recommended!"
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Celeste Brissette

April 13, 2021

5  out of  5
rating by Celeste Brissette
"I was having issues with another insurance company, and Jim’s office helped me take care of it with ease."
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A G

October 21, 2020

5  out of  5
rating by A G
"I called Jim and his team for auto and life insurance quote and was blown away. They not only gave me great pricing but also educated me about the insurance coverages I never knew about. This office knows their stuff. We dialed in my insurance and I'm super happy."
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Julian Jackson

October 20, 2020

5  out of  5
rating by Julian Jackson
"I never understood the importance of life insurance until Sadie helped guide me in the right direction. Very professional, kind and enthusiastic about helping the community and finding the right fit for everyone."
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Bryna Finucane

October 20, 2020

5  out of  5
rating by Bryna Finucane
"Extremely knowledgeable with financial planning in addition to all insurance needs. Able to tailor to my specific needs vs cookie cutter approach."
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S H

October 20, 2020

5  out of  5
rating by S H
"Helped me update my policies to better fit my needs and stay within budget!"
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Shelly Keefe

August 12, 2020

5  out of  5
rating by Shelly Keefe
"Reliable, courteous, professional and friendly!"
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Denis Lamothe

March 15, 2020

5  out of  5
rating by Denis Lamothe
"Got me what I needed quickly."
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Jake Nelson

November 21, 2016

5  out of  5
rating by Jake Nelson
"MY GRANDPA IS THE GREATEST! HE WORKS SUPER HARD AND IS VERY SMART! HE'S THE GREATEST GRANDPA EVER!"
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Sierra Lemieux

July 9, 2014

5  out of  5
rating by Sierra Lemieux
"So extremely helpful. I spoke with Abe on the phone about switching our car insurance and getting a quote on home insurance for our first home. He went through all the details and explained everything, that I would otherwise just pass over and only focus on the price. We switched from Geico and we received much better coverage for 1/2 the price! I was definitely shocked and even said, "SHUT UP" when he gave me the quote. Great service here."